Manager's Executive Summary

Manager’s Executive Summary

Does this have to be YOUR reality?

The entire interviewing system is built to reject people, not accept them. Just look at the numbers. Hundreds of people apply for a single position and only one gets it.

It quickly becomes a matter of seeing who you can cross off, no matter how small the reason is. Then you can interview the survivors, using whatever you learn there to cross off the rest. So, it’s often a matter of hiring the survivor, someone who had no apparent flaws, rather than uncovering the best person for the job. The Psychology Of The Hiring Process – BizLibrary https://www.bizlibrary.com/article/psychology-hiring-process/

What is better: to have the interviewer seeing you as the person TO HIRE WITH NO APPARENT FLAWS or seeing you as a person to “CROSS OFF” leaving you to defend your resume and career?

We’re going to let you in on a little secret: the average recruiter or hiring manager spends 6 seconds reading a resume. August 2, 2017, Posted by Amy Elisa Jackson https://www.glassdoor.com/blog/scanning-resumes/

Regardless if a Hiring Manager spends 6 or 60 seconds, nearly all that time is spent reading your “Executive Summary” with the “Experience” section reviewed for titles, company names, and education.

Structure of the Executive Summary

First paragraph – the overview

First sentence: “I want to be a / I am a ___________” – the role you are applying for.

Rest of paragraph: an overview of managerial skills, technical expertise, and clarify any flaws.

Following paragraphs

Technical skillset paragraph: Demonstrate that you are a subject matter expert by listing out your specific technical skills proving to perform the role. Imagine you met your Hiring Manager at a conference, and s/he asks you: what do you do? You would never say “I am organized and responsible”. You would get into the real detail (transferable skills) of your job. Strong experience revising quarterly Financial Statements, implementing TRID, sitting on the Strategic Planning Committee, etc.

Managerial paragraph: detail your leadership skills as they relate to the specific role you are seeking. What is the fit the new company thinks is best, a player-coach, a manager of managers, large department, small department, etc. NOTE: don't over-sell large company experience (or any other quantifiable attribute) if the new institution is considerably smaller, managing a $400 million portfolio at a bank that has total assets of $400 million screams “I want a job with a much larger bank”.

Role-specific paragraph: additional areas that can be singled out in a unique paragraph are the strategic focus, strategic planning, IT/technical abilities, Board reporting, any other skill that is a must or highly desired that not all candidates have performed

Last paragraph

Demonstrate you are accomplished by providing a brief success story or accomplishment. Share a role-specific success so they keep reading

Suggestion:

Write your new Executive Summary as an addendum to your resume. The math (reading a resume in seconds) means that the number of pages is of minor importance – it is not being read! Focus on the Executive Summary.

Take “The Test”:

Have you quickly and effectively proven that you are a fit while eliminating all flaws? Ask a smart friend that does NOT know your career path one question: what is my next job? If your smart friend can’t figure out where you are going in your career then how will an uninformed and uninterested reader know?

SAMPLE EXECUTIVE SUMMARIES

Please take a look at candidates own work. I have not written any of these samples. Every candidate was interviewed, and most were hired.

ORIGINAL

Profile _____________________________________________________________________________

Motivated personal business professional with various degrees, and a successful track record. Talent for quickly identifying organizational needs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to manage multiple priorities and meet tight deadlines without compromising quality.

Skills Summary ______________________________________________________________________

Office Skills:

NC Notary Public, Office Management, Database Administration, Effective Oral, Communicator, Problem-Solving/Technical/Negotiation Skills, Career Development, Recruiting, Training, Coaching

Computer Skills:

60 WPM, Lotus Notes, MS Office Windows, Web Browsing Programs, Security Connections, Inc. (SCI), Wilma Pulse, Asset Management Network, Needles/Pro-Law/ Perfect Practice/JST (Collectmax), Hyperion, SaaS Business Support System, Sharepoint, MSP, Black Knight, Safeguard, Clarifire, Servicelink, Avaya CMS, Syntelate, IVR/Dialer Systems

FOCUSED AND REVISED

Profile _____________________________________________________________________________

I would like to express my sincere interest in the Director of Real Estate Servicing role and relocating to the DMV area. As an accomplished mortgage professional with 8 years in mortgage servicing and 7 years in leadership, I have the innate ability to maximize profitability and customer satisfaction through customer service initiatives and dynamic team leadership.

My expertise lies in successfully maintaining superior internal/external relationships and providing outstanding support to exceed expectations and requirements. Throughout my career, I have obtained a working knowledge of Investor Reporting, Operations, REO, Foreclosure, Customer Service, Collections, Escrow, Bankruptcy, and Loss Mitigation. I have successfully managed initiatives to ensure excellent service, satisfaction, and retention amongst clients and customers. I am a leader who champions team and individual work, understands the importance of communication, and known for motivating those I lead. Additionally, my established success in effectively interacting with and leading teams has given me the foundation to make a significant contribution to this position.

The following achievements demonstrate my ability to excel in this position:

• Managed 3 teams: 3 supervisors, 28 employees, 2 sitesCreated Quality Control program based on 35 algorithms to ensure investor and federal guidelines are met

• Reduced default rate from 3.1% to 1.5% within first 3 months of employment with First United Bank

• Increased funds collected by 30% each month in comparison to previous year

• Decreased Servicing division’s overall losses by 20%-25% each month by utilizing newly created reports

• Decreased turnover rate by 50% from previous year through recognition, team building activities, and a more rigorous interviewing process

• Built new Loss Mitigation infrastructure within 2nd month of employment including internal Loss Mitigation systems, policies, procedures, and document fulfillment capabilities

• Collaborate with IT to create ad hoc investor reporting reports to decrease foreclosure timeline

ORIGINAL

Innovative advertising, marketing, branding executive. Seeking a senior level leadership position using my expertise

in tech, banking, food, wine, packaged goods, economic development, healthcare. Relentless problem solving - big

impact for impressive results. Let me tell you how I created a branding win by buying a 1977 VW. Crushing ROI

expectations with 70” orange inner tubes. I love to compete. I love to win.

SKILLS

• Branding / Brand Management • Marketing Business Planning

• Product / Project Management • Advertising Campaign Development

• Innovative Thinking • Competitive Analysis, Measurement

• Customer Service Integration • Event Management

• Social Media • Budgeting

• Local / Global Projects • Training - Internal / External

• Community Engagement • Digital Media / Analytics

• Graphic Design / Art & Creative Direction • Public Speaking

FOCUSED AND REVISED

EXECUTIVE SUMMARY

Banking at ABC Bank and Bank of XYZ: ABC Bank Bold, creative strategy – added $10 million in new money for money market accounts, in one month, using look-alike CRM data with geo-fenced digital advertising providing the highest-grossing and the most profitable quarter in the banks 124-year history. Captured 25% market share from market disruption digital campaigns from Chase branch closings.

Bank of XYZ Tripled shareholder wealth in just under four years and grew assets under management from $800 million to $1.5 Billion, completely rebuilt the brand including logo, forms, website, ad campaigns. Managed budgets of $1.5 to $3 million. Expertise in managing up, across, down in developing and training bank staff from board level to teller. Taught Marketing to second-year banking students in Michigan. Developed and implemented a vendor management process with risk rating systems. Worked closely with compliance and audit teams for 100% flawless audits both internal and external. Created impressive quarterly and annual reports. Enjoyed 2 major social media campaigns each with over 2.5 million impressions. Columbus Day and Sister Jean. Both received major local and national media attention. Innovated unique brand persona for Trust & Investment Management, Technology and Life Science Banking, Commercial & Retail Banking, Mortgage, and Equipment Finance.

Branding, Marketing Strategy: Award winning, full-scale innovative brand development for over 30 clients in the USA and Canada. Created highly successful youth prevention program, SRSLY, which slashed use of marijuana by 50%, decreased the number of incidents involving under aged drinking by 70%. Full portfolio for banking, food, wine, packaged goods, economic development, tech, healthcare available. Event management for large and small functions. From Farm to Fork to city street parties for economic development.

Community / Personal: Award-winning, full-scale innovative brand development for over 30 clients in the USA and Canada. Created the highly successful youth prevention program, SRSLY, which slashed the use of marijuana by 50%, decreased the number of incidents involving under-aged drinking by 70%. Full portfolio for banking, food, wine, packaged goods, economic development, tech, healthcare available. Event management for large and small functions. From Farm to Fork to city street parties for economic development.

ORIGINAL

Education: Loyola College of Maryland

Masters of Business Administration – September 2007

Concentration in Management GPA: 3.78

Saint Francis University, Loretto, PA

Bachelor of Science in Accounting, Concentration in Management Graduated Cum Laude – May 2000 GPA: 3.57

Division I Scholarship Athlete (Basketball)

Saint Francis University Honors Program Graduate

FOCUSED AND REVISED

Executive Summary

I am a hard-working financial professional with very diverse experiences across multiple industries including banking, public accounting, manufacturing, real estate, and teaching. I have accrued this experience over 19 years of high-quality performance. I am an individual who has a high degree of integrity, displays consistency in effort and a strong desire to succeed. I take pride in the quality of my work and hold myself and my team to the highest standard of performance regardless of requirements. In 2016, I was honored as a CFO Award winner by Smart CEO Magazine.

My experience as a public accountant has given me great technical insight into accounting rules and pronouncements. Even when performing in the industry, I kept my knowledge of generally accepted accounting principles sharp by taking a part-time position teaching continuing education classes to industry professionals. I had the opportunity to advise many CFO’s on accounting guidance and business strategy as an ancillary part of my role with Stegman and Company. This experienced prepared me to join The ABC BANK as the CFO while having never worked a day in a financial institution prior. My recent experience at ABC required me to understand financial reporting (including call report), treasury and liquidity management, facility operations, insurance contracts, stockholder communications, management of the investment portfolio, and month-end close consolidation.

ORIGINAL

Professional Summary

A detail driven accounting graduate searching for an entry level accounting position. Looking to bring knowledge of fraud detection and internal controls, as well as real world experience in analyzing and correcting client’s financial statements. While also adding info-system based skills, and a desire to build positive relationships with potential co-workers and clients.

FOCUSED AND REVISED

Professional Summary

A detail driven accounting graduate searching for an entry level accounting position. Looking to

A detail driven accounting graduate who wants to be a staff accountant for a growing business. Expertise in evaluating and adjusting client’s financials, and using pivot tables and Excel to present information in a detailed and coherent fashion for clients. Other expertise in internal control and risk assessment evaluation as well as accounts payable/receivable testing for auditing purposes

ORIGINAL

Objective: To participate in creating an environment that affirms the contributions of each individual and emphasizes knowledge sharing and creation as the source of employee value to the organization and the organization’s value to the customer and other stakeholders.

Professional Profile: Experienced loan operations manager with extensive background requiring a high degree of knowledge of loan accounting systems.

Effective communicator, coordinating with individuals from diversified backgrounds across all levels of management and departments.

FOCUSED AND REVISED

VICE PRESIDENT LOAN SERVICING

Innovative and driven Vice President with 26 years of banking experience and successfully leading loan servicing departments for several prominent banking institutions in the DMV metropolitan area. Design and implement new processes for high production, core maintenance, and quality control to ensure consistent data integrity. Build dependable and trustworthy relationships with external and internal clients. Train and oversee the development of 20 direct reports with positive results and maintaining a high level of morale within the team.

• Manage, mentor and develop assistant managers, supervisors and team leaders. • Oversee the daily activity of residential first and second mortgage loan servicing and growth of a diverse loan portfolio from $350 million to more than of $2.6 Billion. • Responsible for accurate and complete investor reporting, remittance and reconciliation based on core data integrity. • Implement automated processes for adequate management of escrow accounts, producing timely, accurate and complete escrow analysis, payments and remittance.

• Manage procedures to ensure the integrity and continuity of adequate property insurance of placed collateral. • Manage the daily operations of loan servicing, including loan funding, boarding, quality control, and document exceptions.

ORIGINAL

Profile _____________________________________________________________________________

Skills Summary ______________________________________________________________________

Office Skills:

NC Notary Public, Office Management, Database Administration, Effective Oral, Communicator, Problem-Solving/Technical/Negotiation Skills, Career Development, Recruiting, Training, Coaching

Computer Skills:

FOCUSED AND REVISED

Profile _____________________________________________________________________________

The following achievements demonstrate my ability to excel in this position:

• Managed 3 teams: 3 supervisors, 28 employees, 2 sites

• Created Quality Control program based on 35 algorithms to ensure investor and federal guidelines are met

• Reduced default rate from 3.1% to 1.5% within first 3 months of employment with First United Bank

• Increased funds collected by 30% each month in comparison to previous year

• Decreased Servicing division’s overall losses by 20%-25% each month by utilizing newly created reports

• Decreased turnover rate by 50% from previous year through recognition, team building activities, and a more rigorous interviewing process

• Built new Loss Mitigation infrastructure within 2nd month of employment including internal Loss Mitigation systems, policies, procedures, and document fulfillment capabilities

• Collaborate with IT to create ad hoc investor reporting reports to decrease foreclosure timeline

Manager’s Executive Summary

Abrams Search